1. 7-Day Money-Back Guarantee
We stand by our streaming quality. If our service fails to operate due to server-side technical failures that our support team cannot resolve within 48 hours of notification, you are entitled to a full refund within 7 days of initial purchase.
2. Free Trial Encouragement
We strongly urge all prospective customers to test our 24-hour free trial prior to purchasing long-term subscriptions (6 or 12 months) to verify device compatibility and home network performance.
3. How to Request a Refund
To request a refund, please contact our support team at support@iptvzoro.net with your Order ID and description of the technical issue encountered. Refunds are processed back to the original payment method within 3-5 business days.